At some point in your career, if you haven’t experienced this already, you may very well be asked a question similar to one of these during an interview: “Tell me about yourself in a few brief words”, or “What are your three greatest strengths?”, or even “How would a former employer/professor/peer describe you?” 

Sound familiar? 

Not surprising, since this is standard fare for many companies, especially those using formal structured interviews as part of the hiring process.

The hospitality industry is a very competitive one. Providing the best experience possible from booking to arrival to departure can help ensure repeat business, and a new technology is helping to make this all more seamless and immediate. Yes, it’s chatbots, and they are at your service at major hospitality brands.

Ah, it is finally summer! We have survived the rain and even the late season snow, and now it is time to barbecue—bring on the lobster and shrimp! However, before you fire up the grill, there are some food safety tips to remember. Seafood is one of the most perishable types of protein, and, with its delicate flesh, it needs to be handled with great care.

Let’s start with some tips for buying fresh seafood.

I often teach our revenue management class, which is part of many of Johnson & Wales’s bachelor degrees in hospitality, and it is one of my favorites. If students have an aptitude for this work, they typically become very interested in a revenue management position and we have helped place many of our graduates into those positions since this course began.

When it comes to planning and executing a concert, there are many things to take into consideration—the top priority being how guests in attendance feel and the type of experience they have.

As a working professional who is also working toward your online degree, you are probably always looking for advice as to how you can better yourself and your career. Whether you are already working full-time in your field or are attempting to obtain that first bit of experience, there is always room for improvement and a new lesson to be learned.

Over my long career in hospitality, I’ve see many trends come and go. Few have rattled the industry like the home-sharing phenomenon. Here’s how the dominant brand, Airbnb, has challenged the hospitality industry status quo in three important ways.

Renting out your home to complete strangers, while you are still living in it, may feel like a crazy scheme, but the success of Airbnb shows that it is actually a highly successful business model. By 2020, this startup home-sharing business is expected to have earned as much as $3.5 billion. If this goal is reached, Airbnb’s CEO Brian Chesky will be at the head of one of the most successful young digital businesses in the world. This success begs the question: Why is Airbnb so popular?

What can you expect next time you check in? Read on for 11 expert-forecasted trends.

1. More direct booking for hotel rooms

Learn the skills you’ll need to take on a management role in the international hospitality industry with a degree from Johnson & Wales University. This online Hotel & Lodging Management bachelor’s degree program hones in hotel operations while also focusing on topics such as marketing and branding, international property development, and revenue management.