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Experience. Success.

Hotel & Lodging Management

Qu<u>a</u>lity Ass<u>u</u>rance in H<u>o</u>spitality

As a hospitality professional, you want to deliver consistent and exceptional guest services and products that meet quality and safety standards. Gain an understanding of what it takes to solve problems in the service industry using Six Sigman and Lean principles. Increase your ability to effectively build your team and hire and retain employees.

  • Read more about Quality Assurance in Hospitality
Kristi
Kristi
October 3rd, 2019
by Ross Perry

"I realized the coursework and flexibility that JWU offered was a good fit"

It’s no secret that Johnson & Wales online students are go-getters. Whether it is studying or in their professional lives, an online student’s potential is limitless. Don’t believe me? Let me introduce you to Kristi Bogunovich. She’s currently on track to receive her MBA - Business Administration in Hospitality this December. But, that’s not the only thing she has going on. Kristi is working her magic, not only pursuing her degree but also working full-time at the most magical place on Earth.

  • Read more about "I realized the coursework and flexibility that JWU offered was a good fit"
September 25th, 2019
by Ross Perry

The shifting landscape of hospitality, how hotel giants are adapting

If you asked me, I would consider myself a frequent traveler. Over the past few years, I’ve had the great privilege of going to Europe three times with the fourth trip already booked. When I’m not busy, I often find myself online checking out affordable flights and perusing through travel blogs looking for the next must-see sights. However, during my trips, it’s been hard not to notice how much the world of travel has really changed, specifically in regards to what I call home base when abroad.

  • Read more about The shifting landscape of hospitality, how hotel giants are adapting
April 5th, 2019
by Katie Davin

Career Spotlight: Hotel Sales

If a business-focused career with a hospitality twist is something you’re after, consider pursuing a position in hotels. I spent much of my career in the hotel business, and I’m about to let you in on one of the best-kept secrets of the industry: sales. That’s right! The hotel industry is looking for sales talent.

  • Read more about Career Spotlight: Hotel Sales
March 11th, 2019
by Rex Warren – PhD

Three Ways Airbnb Has Shaken up the Hospitality Industry

Over my long career in hospitality, I’ve see many trends come and go. Few have rattled the industry like the home-sharing phenomenon. Here’s how the dominant brand, Airbnb, has challenged the hospitality industry status quo in three important ways.

  • Read more about Three Ways Airbnb Has Shaken up the Hospitality Industry
hotel manager, lodging manager, hotel management degree, hotel management
hotel manager, lodging manager, hotel management degree, hotel management
December 21st, 2018
by Emma Ruben

BS Hotel & Lodging Management Degree: A Closer Look

Learn the skills you’ll need to take on a management role in the international hospitality industry with a degree from Johnson & Wales University. This online Hotel & Lodging Management bachelor’s degree program hones in hotel operations while also focusing on topics such as marketing and branding, international property development, and revenue management.

  • Read more about BS Hotel & Lodging Management Degree: A Closer Look
Marina Bay Sands hotel, luxury hotel, hotels go high-tech, future of hotels
Marina Bay Sands hotel, luxury hotel, hotels go high-tech, future of hotels
December 6th, 2018
by Rex Warren – PhD

Hotels Go High-Tech

There are many ways that technology can support business practices—I highlighted seven in a previous blog post.

One of the biggest problems many companies have today is that while there is a dearth of data, the ability to effectively mine and analyze it to obtain actionable information is still very much a work in progress.

  • Read more about Hotels Go High-Tech
hotel neon sign, hotel building, hotel sign, are robots the future of hotels blog article
hotel neon sign, hotel building, hotel sign, are robots the future of hotels blog article
November 28th, 2018
by Rex Warren – PhD

Are Robots the Future of Hotels?

It is always an interesting thought experiment to consider the ways in which technology may be integrated into a business in support of the objectives of that business.

It is really interesting when you are talking about an industry that is over 2,000 years old!

While it seems like a “square peg, round hole” problem, the fact is that technology is already highly integrated into the modern hotel experience and becoming more so each day.

  • Read more about Are Robots the Future of Hotels?
Professor Rex Warren gives insight to the hotel trends that shaped guest experiences in 2017.
Professor Rex Warren gives insight to the hotel trends that shaped guest experiences in 2017.
November 8th, 2017
by Rex Warren – PhD

Professor Reaction: 10 Hotel Trends That Will Shape Guest Experience in 2017

Who: Rex Warren, Assistant Professor with Johnson & Wales University College of Hospitality, Providence

Agree or Disagree with Article: Both

I don’t blame anyone with an interest in hospitality for clicking on this round-up of the year’s top-10 trends published in January. Now, with most of the year behind us, let’s look back and see how this forecast matched up with reality.

ON TARGET

Tags: 
Hospitality
hospitality career
hospitality degree online
  • Read more about Professor Reaction: 10 Hotel Trends That Will Shape Guest Experience in 2017
September 28th, 2015
by Shannon Hatch

How to Ace an Interview with Hilton

Think of travel, and chances are that you think of Hilton. In fact, according to Clay Snyder ‘93 ’15 Hon, Senior Director Brand Performance of Full Service Brands for Hilton Worldwide and Johnson & Wales University Trustee, “the name Hilton is synonymous with ‘hotel’ around the world.” Snyder moderated a panel of current students and alumni who have work experience with the international hospitality brand, and he and other Hilton team members fielded questions from current Johnson & Wales students during Hilton Day.

Tags: 
prepare for interview with Hilton
interview Hilton Hotels
  • Read more about How to Ace an Interview with Hilton
Student Success Stories
"The program has been great! I work full-time and complete my courses each semester without hassle."
  • Read more about Testimonial - Shanelle Groce - MBA
Shanelle Groce
Shanelle Groce 17 MBA
"So far, I am blessed to have had very understanding and gracious instructors who have worked around my sometimes hectic work schedule."
  • Read more about Testimonial - Theresa Chance - Marketing
Theresa Chance
Theresa Chance 18 BS - Marketing
"They have an amazing reputation and produce world-class employees that are fitted with the right education to lead the workforce."
  • Read more about Testimonial - Kyle Fuller - MBA – Hospitality Management
Kyle Fuller
Kyle Fuller 17 MBA - Hospitality Management
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