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JWU Online > Blog > The Secret to Great Leadership
Career Catalyst

Welcome to Career Catalyst, our blog featuring helpful continuing education and career-related articles written by our faculty and staff. From study and motivation tips to career planning and interview techniques, we cover it all. Make sure to check back regularly, because we’re always posting new articles designed to help you get more out of your education and career.

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The Secret to Great Leadership

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The Secret to Great Leadership

January 20th, 2016
by Craig Nathanson PhD
collaboration at a computer
Image Attribution: 
Copyright: Yuri_Arcurs
collaboration at a computer

Any good parent or good athletic coach is focused on enabling growth, achievement, and learning. If you think about personal relationships, the most successful are those where the spouse is supportive. This same type of coaching is what is needed of great leaders.

Let’s back up a step: What is coaching?

Great coaching is:

  • Asking questions which enable people to make better decisions, solve more challenges on their own, and have better interpersonal relationships along the way. This all leads to productive work and goals being met.
  • Having empathy, assuming that all people have the resources they need to be successful.
  • Enabling people to step back and place a better frame around a situation, to look at it from a new perspective to imagine new possibilities.

When should you apply coaching?
There are many opportunities to apply coaching throughout the course of one’s management day. A crisis, career-development discussion, a decision to be made, confusing goals, or peer relationships issues are all good reasons to apply coaching. Coaching is not oriented towards solution giving, opinion giving, leading to manager’s personal agenda, or asking why something is not working. These approaches can cause a person to go backwards and not forward. Coaching behavior starts with having the person’s best interests at heart. Coaching is about working together keeping the focus on people and their needs.

Here are three important things every manager needs to know about coaching.

  1. Coaching takes time. Many managers prefer to manage in autocratic ways, barking orders and not listening well. Others just feel more comfortable micromanaging. This isn’t healthy for people of the organization or society. Adults are really just like children except we have bigger bodies. Children like to enjoy what they do, have good relationships, and be heard while having opportunities to express themselves. So do adults! Coaching does require more patience and more time. In spite of this, if we stand back and look at our world, our society, our sagging economy, we will see that a new type of leader is required now, a type of leader who is a great coach at the same time.
  2. Coaching focuses on positive feedback and not evaluation. Coaching requires daily communicating with followers, asking better questions, focusing more on what is working versus what is not working. When managers only focus on fixing problems, they find more problems and end up wasting time on low-priority problems which don’t need to be fixed. People aren’t broken: The systems which they work under are! Leaders strongly influence the behavior in the organization. Great coaches understand this.
  3. Coaching requires better questions. Here are three of them: As a result of reading this article, what steps might you take to better lead yourself and others? How might you start thinking differently about how you lead yourself and others? What specific action can you take today as a result of reading this article so you can role model great coaching?

 

Interested in learning more about Johnson & Wales’s online MBA degrees? Contact us at 855-JWU-1881 or [email protected] You can also fill out the “Request Info” form on this page.

Tags: 
leadership
executive coaching
Human Resource Management
Blog Categories: 
Leadership
MBA
Student Advice
January 20th, 2016
by Craig Nathanson PhD
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Craig Nathanson PhD's picture
AuthorCraig Nathanson PhD
Craig Nathanson, PhD, is an online faculty member for Johnson & Wales University, teaching in the HR programs. Additionally, Dr. Nathanson is an educator, author, speaker, and coach. He has been teaching online for 12 years and in the classroom for the last 14 years. Dr. Nathanson's teaching follows more than 20 years-plus of management experience in large organizations, such as Intel and early start-up Internet companies. He was an original founding member of Pandesic, the joint venture of Intel-SAP as one of the first e-commerce companies, as well as a vice-president of People PC, a joint venture with Ford Motor Company. Dr. Nathanson has a PhD in Human and Organizational Systems, as well as master’s degrees in Human Development and Telecommunications Management. Dr. Nathanson has written and published six books on work and mid-life development and management, including The Best Manager: Getting Better Results through People. His newest book, Joyful Work in the Second Half of Life: The Five Stages, accumulates twenty years of research in the intersection of work and mid-life. Dr. Nathanson is also a motivational speaker, vocational coach, executive coach, and trainer working with companies on the development of their organizations and people. His current research focus is on humanistic leadership, leadership through coaching, leadership sustainability. He developed and leads a thriving online community at www.drcraignathanson.com.
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