“What can I do with a supply-chain management degree?”
To help answer this question, we’ve reached out to our industry experts and explored the roles of process manager and customs broker. With the insight of Professor Christine Perakslis, EdD, we now explore the role of account executive. Drawing on her expansive background across the globe, Professor Perakslis offers a glimpse of the profession and how a degree in operations and supply chain management can lay the groundwork for success.
JWU Online: What is the role of an account executive in supply chain management?
Professor Perakslis: Account executives working for a general service contractor in the event industry are preparing work orders for ops implementation. They act as the front end of operations. Although the account exec (AE) may not be implementing the actual work, the AE is required to have an intimate understanding of most aspects of operations in order to plan well. Thus, our AEs in industry need to understand and interpret floorplans, facility specifications, labor calls/labor productivity, equipment inventory, and even such logistics as trucking and material handling. They are interpreting their client’s needs to be implemented by unions.
JWU Online: How does JWU prepare its students for such a career?
Professor Perakslis: During their coursework, our MBA candidates have unique opportunities to analyze a variety of business environments through case analyses and class activities that span not only the globe but also the continuum of goods and services.
Where possible, we practice adaptable design of the content of our courses so as to customize the course content for the student. We allow a student to focus his or her assignments and/or exams to solve the real-world, contemporary challenges of their current workplace or their desired future state. Our students thereby build competencies in their field of professional practice and also explore alternative and complementary fields as they conduct literature reviews, apply theories/models/frameworks to affect positive outcomes in industry, and assess the possible trajectories of those outcomes after applying such methodologies.
When a student is empowered to personalize projects, he or she can “fill-in their professional gaps,” as well as expand his or her existing knowledge base. For example, when students choose to analyze and apply Lean principles to their current work environments, the students not only learn the principles conceptually but also have wonderful opportunities to actively apply—and subsequently quantify and qualify—tangible outcomes of their planned improvements. The MBA candidate can “flesh out” the key decisions of operations management (OM) for the future business he or she hopes to launch. This allows the student to not only perceive the real-world connection to the models, theories, frameworks, and concepts of OM, but also to receive feedback.
We believe these practices equip our MBA candidates to become more adaptable and versatile as professionals; students can develop the knowledge, skills, and abilities to improve a vast range of businesses.
JWU Online: What excites you about the field of OSCM?
Professor Perakslis: OM can offer such variety of tasks. Additionally, you so often enjoy measurable ROI. You can make a difference for your client, as well as society.
Want to learn more about earning your BSBA – Operations and Supply Chain Management or MBA — Operations and Supply Chain Management degree online with JWU College of Online Education? For more information, complete the “Request Info” form on this page or call 855-JWU-1881.