As the writing specialist for Johnson & Wales University’s College of Online Education, I’m always working with students to improve their writing skills. A common issue among writers that I see all the time (and one that particularly rankles me!): the use of “who” versus “that” in formal writing.
“Who” is the preferred pronoun when referring to human beings; the relative pronoun “that” should only be used, then, for animals and things.
Here are two instances where “who” is used correctly: