Priorities Survey For Online Learners
JWU Online administered the Ruffalo Noel Levitz Priorities Survey for Online Learners (PSOL) in November 2025, following previous administrations in April 2023, April 2021, April 2018, April 2017 and May 2016.
The PSOL provides an opportunity for an online institution to examine the priorities of its online students as a unique group. The PSOL has been administered by more than 150 institutions each year and completed by approximately 90,000 students over the past three years. The PSOL asks students to respond to 26 statements about online learning with both a level of importance and a level of satisfaction.
The data from the survey provides the basis to identify the things that matter to JWU Online’s students and how satisfied these students are with them. With this information, JWU Online can target the specific areas most important to its students to enhance both satisfaction and retention. Further, by administering the survey repeatedly, progress in increasing student satisfaction can be objectively measured and documented. Survey results and a summary recap can be viewed at the links below.