Want to know what online learning is like at Johnson & Wales Online? You’ve come to the right place!

First, let us take you on a tour of ulearn, your online classroom.

HOW ONLINE LEARNING AT JWU WORKS

Below, you’ll find a few common questions about online learning. Don’t see your question? Contact us, and we’ll be happy to give you an answer.

What online learning platform will I be using?

We call it ulearn, and it connects you to your instructors, classmates, assignments, course documents and other helpful resources. It’s intuitive, easy to use and runs off the popular Blackboard Ultra learning platform.

If you ever run into a problem, self-help resources are provided throughout the site so you can learn how to use the required tools. Technical support is also available via phone and email.

How does ulearn work?

Each course has its own course site in ulearn. Course sites are organized by week, allowing you to easily see what assignments and activities you need to complete each week.

Tools for accessing content, submitting assignments, taking tests or quizzes, and interacting with instructors and students are built into ulearn.

Although you can participate in courses on your own time, you’ll need to stick to a course schedule and complete activities, assignments, exams and participation requirements according to their deadlines. We recommend accessing each course site at least four times a week to make sure you’re keeping up. Online courses are equivalent in content and rigor to JWU’s traditional face-to-face courses.

How will I turn in assignments?

For written assignments, you will upload a file to the designated location in ulearn. Some assignments are video or audio-based, and for those you will record yourself within the ulearn platform. Assignment submission areas are well-labeled and located in the weekly area that corresponds with the due date.

Can I use AI to complete coursework?

Some instructors may allow you or even expect you to use AI for certain assignments. In some courses, assignments involve the use of AI to prepare students for how AI is used in industry or the field they are studying, If AI use is permitted or expected, instructors will explain the parameters for using AI. Unauthorized use of AI is not permitted and is considered a violation of the university’s Academic Integrity policy. Check the course syllabus for the AI policy for each course.

How does lecturing work online?

Not all courses include video lectures—some instructors use other types of course content, such as other videos, readings, and links to other resources. For courses that do have lectures, they are recorded specifically for the online environment. We do not record traditional in-class lectures and put them online.

Lectures are generally very short in length or cut into easily digestible segments so you can pause or go back easily for reference. They are often recorded as voice-overs to presentations or other visual materials. Not all courses include video lectures—some instructors use other ways to share course content.

Instructors will also use articles, web links, and other video and audio resources to give you additional content to work from.

How will I access assignment instructions?

Assignment instructions are built into the course materials and are available through each ulearn course site.

How will I receive my grades?

All grades are provided through the Gradebook link in each course site. In the Gradebook, you’ll be able to quickly see your grades for the overall course and individual assignments.

Faculty feedback and comments, including marked-up assignments, are also available through the Gradebook link.

Are tutoring and other academic resources available?

JWU Online provides writing tutoring through the JWU Online Student Writing Support page. Tutoring for math, accounting, finance, and Microsoft Excel is also available. Tutoring for other subjects is available online 24/7 via tutor.com, which is accessed through jwuLink and ulearn. Accessibility Services can help with accommodations for students with learning disabilities, physical challenges or chronic medical conditions. Remember that your faculty member is always here to help! Faculty can help determine appropriate steps for providing students with the required assistance.

Is JWU an accredited online university?

Yes. Our online programs meet stringent accreditation requirements by the New England Commission of Higher Education (NECHE), one of the nation’s leading institutional accrediting bodies.

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