Enterprise risk management (ERM) is a process used by organizations to identify, assess, and manage risks that could affect their business. The goal of ERM is to minimize the impact of adverse events on an organization’s financial performance, reputation, and ability to operate. ERM programs typically involve identifying organizational risks, assessing their potential impact, and developing plans to mitigate or transfer them.
When done well, ERM can help organizations improve their decision-making, protect their value, and build resiliency in the face of uncertainty. Many organizations use formal ERM frameworks, such as the COSO framework or the ISO 31000 standard, to guide their efforts. Regardless of the approach used, successful ERM programs require buy-in from senior leaders and ongoing communication between all levels of the organization.
By taking a proactive approach to risk management, organizations can protect themselves from the potentially devastating consequences of risk events. Here are nine ways effective ERM can benefit your business:
1. Consistent and Efficient Operations
Risk management planning is essential to not only staying compliant with HR regulations but also being able to assess the risks connected with any new company initiatives.
Without risk assessment, risk management would be incomplete. For example, let’s say you own a small bakery. If some of your key ingredients weren’t delivered as expected, this would significantly affect your business’s ability to function. In order to still serve patrons, you’ll have to look at nearby grocery stores to find everything you need. In this example, effective ERM will allow you to continue to serve customers consistently and efficiently, with little to no disruption to your business operations.
2. Security Confidence
ERM can increase your awareness of your company’s overall security and any areas that pose a potential risk. Whether you’re trying to protect your company’s confidential data, prevent workplace safety hazards, educate staff about best IT security practices, or ensure your customers’ information is safe in your hands, effective ERM can help you prepare for or even prevent all kinds of security risks.
Not only does ERM help mitigate risk and prevent security breaches, but having practices in place also initiates conversations around these matters that help encourage everyone to contribute to company security. For example, installing a new password vault is the perfect opportunity to open up a discussion around best practices on company computers. To have an effective risk management plan, you need to discuss it with your entire staff.
3. Increased Employee and Customer Satisfaction
A business experiencing sustainable growth attracts and keeps more customers. Implementing an enterprise risk management strategy can help improve customer satisfaction levels. Better security means less chance of service downtime. Employees tend to be more engaged at companies that utilize effective ERM planning, which leads to to better service results, and more satisfied customers. Effective ERM implementation really is a win, win, win situation.
4. Healthier Financials
They say an ounce of prevention is worth a pound of cure, and that philosophy is at the heart of ERM. Too many businesses spend way too much money fixing problems that easily could have been prevented. Effective risk management can help prevent your company from ending up in that situation.
Suppose your company follows standard safety and security procedures, complies with local and federal regulations, and communicates these strategies with employees. In that case, you increase the likelihood of avoiding issues entirely or, at the very least, drastically decrease the cost associated with unavoidable misfortune.
If your company is adequately insured, your liability when someone hurts themselves on company property is greatly reduced. If you have a system for covering shifts when an employee is sick, customers don’t get poorer service, and your reputation (and bottom line) doesn’t suffer as a result. Unfortunately, some events can’t be prevented, no matter how well you plan ahead. With effective ERM, however, the hit to your bottom line is much more minor.
5. Increased Risk Transparency
By increasing risk transparency, ERM can help businesses identify potential risks early and take steps to avoid them. In some cases, this may mean insurance against specific risks; in others, it may involve changes to business processes. ERM brings hidden or unrecognized risks to light by systematically documenting and analyzing risks. This improved visibility can help organizations to make better-informed decisions about how to allocate resources and manage risks. In addition, by involving all stakeholders in the risk management process, ERM can help to build a culture of openness and collaboration that can further increase risk awareness and improve decision-making. Ultimately, by increasing risk transparency, ERM can help organizations to manage risks more effectively and improve their overall performance.
6. More Focused Risk Analysis and Reporting
ERM helps businesses identify, assess, and respond to risks in a more proactive and holistic manner. Companies that implement ERM are better able to focus their risk analysis and reporting, leading to more accurate and timely decision-making. Under an ERM program, organizations typically identify and track a smaller number of risks that are most likely to impact the achievement of their strategic objectives. Focusing on key risks allows organizations to allocate resources more effectively and make better-informed decisions about managing those risks. As a result, ERM can lead to improved decision-making, increased transparency, and enhanced stakeholder confidence.
7. Increased Resource Usage Efficiency
By taking a proactive approach to risk management, businesses can improve their resource usage efficiency and avoid some of the costly consequences of unforeseen events. For example, if a company knows that it is located in an area prone to hurricanes, it can take steps to protect its facilities and ensure that its employees are safe, limiting the damages and associated costs when a storm does hit. ERM also helps businesses to respond more effectively to crises when they do occur. With a plan in place, businesses can minimize the disruption caused by an unexpected event and get back up and running as quickly as possible.
8. Healthier Perspective of Risk
By taking into account all aspects of risk, ERM provides a more holistic perspective of risk. This helps organizations make better-informed decisions about managing and responding to risk. Additionally, ERM can help to identify opportunities for growth and improvement. By understanding the full spectrum of risks, organizations can be better positioned to take advantage of new opportunities while minimizing the impact of harmful risks. Ultimately, ERM provides a healthier perspective of risk that can benefit organizations of all sizes.
If you’re ready to pursue a career helping businesses enact optimized enterprise risk management, consider the Bachelor of Science in Business Administration degrees at Johnson & Wales University. For more information about completing your degree online, complete the Request Info form, call 855-JWU-1881, or email [email protected].